Frequently Asked Questions

Do you offer Cash on Delivery?
Yes. Cash on Delivery is available for eligible orders within Pakistan.

Do you deliver across Pakistan?
We deliver to serviceable locations across Pakistan through third-party courier partners.

How long does delivery take?
Delivery time depends on the destination and courier service. The estimated delivery timeframe is provided where possible after order confirmation or dispatch.

Will my order be confirmed before dispatch?
Some COD orders may be verified by phone, WhatsApp, or another contact method before dispatch.

Can I open the parcel before payment?
Parcel inspection before payment is only available where supported by the courier and enabled for that shipment. It cannot be guaranteed for every order.

What if I receive a damaged or incorrect product?
Contact us within 48 hours of delivery with your order details and clear photos or video showing the issue.

How do I request a return?
Contact us through WhatsApp or email. Returns are handled according to our Return and Refund Policy.

How can I contact The Digi Dukaan?
WhatsApp/Phone: 03333837039
Email: 00kaleemullah@gmail.com